Before describing problems and issues, I would like to say that through this platform, our site is doing great at providing quality answers in today's world of information technology. One would realize it while seeking information through search engine or by comparing our quality with that of other forums or blog/articles.
Following is the description of major issues according to my understanding (there can be couple of more points I have missed):
- Despite implementing a notice about not offering the personal advice, we still get this type of questions frequently.
- Sometimes we are getting questions having ulterior motive e.g. provoking/attacking any sect, cast or gender or justifying crime by law of karma etc. e.g as reported here which found bit difficult to moderate.
Solution: Guiding newcomers by posting comments explaining how to improve the post referring to appropriate help center articles and our community created FAQ and taking necessary actions to close/revise/delete posts when needed.
Despite implementing a popup linking guidelines for answering questions, we get unsourced answers frequently from new users. Many answers are being flagged and post notice is being added on those answers.
Though we have a policy of deleting unsourced answers after 15 days if sources are not added, we hardly delete the answers. Many unsourced answers are living on the site with post notice.
Solution: I would like to propose following solution for adding/removing post-notice
- A standard flag option/reason which users can click to raise flag to report unsourced answer (and possibly to report sourced answer also if post notice is already added)
- A review queue dedicated to handle unsourced answers, where answers flagged with the said reason will be added for review and post notice to be added (or removed) automatically by system upon enough voting recommendation by reviewers from review queue.
Note: I am not sure whether this would be implemented by SE, they suggest to use NAA flag for unsourced answers also. In brief, I just thought of making the process of adding/removing "citation needed" post notice by community.
By the way, I notice that there is a case where citation is not required for particular type of questions which may need a separate meta discussion to determine.
Scope of few types of questions:
Though we have well-defined scope in the help center yet, sometimes community is found divided on deciding the scope of questions and meta discussion doesn't conclude or solve the problem every times. Few examples of this type of issues:
In addition to that, some are the questions which are based on historical or archeological study and would fit better at History.SE, yet may times allowed here. This type of questions are not related to religion but may be dealing with Hindu academics.
In brief, it becomes difficult to draw a line between closed and open questions in this case.
Solution: Sufficient participation of knowledgeable and other users in our child meta can help to come to constructive solution.
Active Knowledgeable Users
Keeping enthusiasm among the user is also bit challenging task. This community gets several knowledgeable users time-to-time but many of them becomes inactive after few years. It is very subtle to know the reason that keeps them engaged here or why they become inactive. Couple of related meta questions: Where are the veteran users, who used to be good contributors? [Deleted], List of avid users who are silent (and possibly chat with them).
Solution: If you talk about me, I used to be very active in posting question-answers when I read Principal Upanishads and other texts. So, it looks that the activity of gaining or practicing knowledge may keep users much active here. Hence encouraging users to read texts, having some challenge like Monthly Answer Challange and organizing occasional chat events may help to keep the community users active here.
- Few old/existing users get engaged in arguing and debating with new (and existing) users and conversation becomes unfriendly leading to rude comment flags from both sides. As I have already urged here, Please flag the first rude comments and move on. Don't react by replying with another rude comment. We expect the old and experienced users to help in mitigating such unhealthy environment, instead of pouring Ghee in the fire.
- Privileged users are encouraged to take participate in review queue.
- Acknowledging the issue of insufficient moderation from moderators, Waiting for moderator election!